When I launched my photography business, I knew that I needed more space than I had at home. That's when I decided to rent a local storage unit to keep my studio gear organized. I spent a lot of time researching backdrops, staging, racks, and storage tips to keep all of my gear organized and protected when I wasn't shooting. With so many photographers looking for ways to expand their operations, I decided to share my storage tips so that I could possibly help others with their needs. I hope the information here makes it easier for you to organize your equipment and grow your studio.
Storage Snapshots: Photography Equipment
Exciting Technological Advancements In The Self-Storage Industry
Brian Hamilton
If you have an interest in self-storage units, whether you're the owner of one or because of some other reason, then you should be aware that some exciting technological advancements have been introduced. These advancements not only offer greater convenience for both employees and customers, but they enable self-storage owners to provide a better product in general. Here is overview of some of the advancements that have either already been introduced, or that you can expect to be available in the near future:
Enhanced security equals more profit for owners
When customers place their items in storage units, they expect for there to be some type of security in addition to the lock that is used to secure the individual unit. This is why many self-storage owners have invested in cameras, gated entries, and door alarms. One especially cutting edge security enhancement is customer-monitored storage units. A Pennsylvania self-storage company recently installed video cameras inside each individual unit, while providing customers with the ability to monitor the unit via live video feed. All customers must do is access a convenient app that the facility provides for free.
Smartphone-based delivery services
This new technology involves a concierge that delivers cubed boxes to storage units after they've been filled and also retrieves them upon request. Customers, usually apartment renters, never have to step foot inside the storage facility, nor do they have to worry about security. The concierge secures the cubes before placing them safely in storage. Communication is handled via smartphone, significantly improving customer experience.
Call-related advances
Self-storage owners and staff must manage calls on a regular basis, from both current and prospective customers. To save time and possibly even money, some of the following call management enhancements have been made:
- Call recording & problem-solving - A new program with the ability to record, analyze, and convert recorded conversations into text can keep managers apprised of certain situations regarding customers. For instance, if specific words are used, such as "annoyed," or "angry," then managers will have the ability to determine the course of action to take in advance, in order to resolve the issue.
- Skill-based routing - This specialized software might be useful for larger self-storage businesses or headquarters that might receive numerous calls on a daily basis. With the ability to route calls to the right agent, customers can have their issues resolved more easily and time can be saved.
Criminals are always figuring out new and improved ways of breaking into storage units, which means that innovative new security advances will constantly be introduced. Numerous other useful advances within the industry will also be made on an ongoing basis because self-storage is a popular business. This is what prompts owners to always be on the lookout for more improved ways of exceeding the expectations of those they serve.
For more information on storage solutions, contact companies like North Star Mini Storage.
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